Shipping policy

Dispatch Time: 4–6 business days

Delivery Method: Royal Mail (Tracked UK Delivery Only)

1. Order Processing

Orders are processed within 4–6 business days after purchase. You’ll receive an email confirmation once your order is dispatched.

2. Delivery Time

Estimated delivery is 2–4 business days after dispatch via Royal Mail Tracked service.

3. Shipping Fees

We currently offer free delivery on all orders.

4. Delivery Area

We currently only ship within the UK.

5. Issues With Delivery

If your parcel hasn’t arrived within 10 business days of dispatch, please contact us at: info@serenityluxcandles.co.uk